Terms of Service

1. Your Account and Responsibilities

1.1 You are responsible for your use of the Services and for all content, reviews, and communications you post or share. You agree to comply with applicable laws, including South Korean e-commerce, consumer-protection, and advertising regulations.

1.2 You may need to register for an account to access certain features. Provide accurate and complete information, keep it current, and protect your password.

1.3 Do not share your login credentials. You are responsible for all activities under your account.

1.4 If you create or manage an account for another entity (e.g., a business, professional service, or organization), you represent that you have authority to bind that entity, and all references to "you" apply to that entity.

1.5 To use our Services, you must be at least 13 years old, matching the age rating of the Keasy app. If you are under 14, Korean law requires the consent of your legal guardian before we may collect or use your personal information. Features involving payment, including the Keasy marketplace and paid memberships, are restricted to users aged 18 and over.

2. Eligibility

Keasy serves both foreign nationals and Korean residents currently living in, or connected to, South Korea. By using the Services, you confirm that you:

• Have full legal capacity to enter a binding agreement
• Are not barred under Korean or international sanctions
• Are using the Services for lawful purposes only

3. Use of Services and User Conduct

3.1 You agree not to:

• Use the Services for any unlawful, fraudulent, or harmful purpose
• Post misleading, defamatory, or obscene material
• Infringe others' intellectual-property or privacy rights
• Send spam, phishing, or unauthorized advertisements
• Circumvent verification or moderation systems
• Impersonate another individual or entity

3.2 Community and External Groups.
Keasy hosts and links to user-created communities (KakaoTalk, WhatsApp, Telegram, etc.). You join those groups at your own discretion and must comply with their respective rules. Keasy is not responsible for communications, transactions, or disputes occurring outside the official platform.

3.3 Keasy may moderate, edit, or remove content or suspend accounts that violate these Terms or its Community Guidelines, without prior notice.

4. User-Generated Content

4.1 You retain ownership of all content, posts, reviews, photos, or media you upload ("User Content").

4.2 By submitting content, you grant Keasy a non-exclusive, worldwide, royalty-free, transferable, sublicensable license to host, reproduce, distribute, display, and adapt your content within the Services to operate, promote, or improve the platform.

4.3 Keasy may display portions or previews of your content (e.g., snippets, thumbnails) with proper attribution.

4.4 You represent that you have the lawful right to post such content and that doing so does not infringe any third-party rights.

4.5 We reserve the right to remove content alleged to violate law or these Terms and to terminate repeat infringers.

4.6 Keasy includes community chat rooms and direct messaging. There is zero tolerance for objectionable content or abusive behaviour anywhere on the Services, including in messages. By using the Services you agree not to post, send, or share content that is:

• Harassing, bullying, or threatening toward any person
• Hate speech, or content attacking a person or group based on a protected characteristic
• Sexually explicit, or sexual content involving minors
• Violent, or encouraging violence against any person
• Encouraging or glorifying self-harm or suicide
• Spam, or repetitive unsolicited promotion
• Fraudulent, deceptive, or intended to scam another user
• Impersonating another person, business, or Keasy itself
• Otherwise illegal under the laws of the Republic of Korea

4.7 You can report any message, post, guide, or user directly in the app. Chat messages and community posts carry a Report option, and user profiles carry Report and Block. We review every report and act on objectionable content within 24 hours of it being reported, by removing the content, suspending the account responsible, or both.

4.8 You can block any user. Blocking stops that person from messaging you and stops their messages and posts from reaching you. You can see everyone you have blocked, and unblock them, under Settings, then Blocked Users.

4.9 Accounts that post objectionable content or abuse other users may be suspended or permanently removed without notice, and we may report unlawful content to the relevant authorities.

6. Payments, Memberships, and Subscriptions

6.1 Certain features (e.g., memberships, ads, product purchases) may require payment.

6.2 Payments are processed securely via Toss Payments or other licensed processors. Keasy does not store credit-card information.

6.3 Fees and refund rules follow our Payment & Refund Policy.

6.4 By submitting payment information, you authorize us (and our payment partners) to charge the applicable amounts.

6.6 You are responsible for applicable taxes, including VAT where required by Korean law.

Right of Withdrawal (청약철회).For products you purchase from the Keasy marketplace, you may withdraw your purchase within 7 days of receiving the goods under Article 17 of the Korean Act on Consumer Protection in Electronic Commerce (전자상거래법 제17조). The conditions, the limited statutory exceptions, return shipping costs, and refund timelines are set out in our Refund & Return Policy and our Marketplace Policy; where those policies and these Terms differ on refunds for marketplace purchases, those policies apply.

8. Indemnification

To the fullest extent permitted by law, you agree to indemnify, defend, and hold harmless Keasy, Montem Flumen Inc., its officers, directors, employees, and partners from any claims, losses, or damages (including legal fees) arising from:

• Your violation of these Terms or law
• Your content or conduct
• Your use of third-party links or services via Keasy

We reserve the right to assume exclusive defense and control of any matter otherwise subject to indemnification.

9. Disclaimers: Service Provided "As Is"

We do not warrant that:

• The Services will be uninterrupted, secure, or error-free
• Third-party information or externally sourced job listings are accurate or reliable
• External group interactions (e.g., KakaoTalk/WhatsApp) are safe or verified

Products sold by Keasy.Nothing in this section applies to products Keasy offers for sale in the Keasy marketplace. Keasy is the seller (통신판매업자) of those products and is responsible for them, their product information, order fulfillment, and after-sales support, in accordance with the Korean Act on Consumer Protection in Electronic Commerce (전자상거래법). Those sales are governed by our Marketplace Policy and our Refund & Return Policy.

10. Limitation of Liability

Except where prohibited by law, Keasy and Montem Flumen Inc. (including affiliates and staff) are not liable for:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, data, goodwill, or reputation
• Third-party fraud, misuse, or third-party transactions outside our control
• Content or conduct of other users

11. Resolving Disputes; Binding Arbitration

We aim to resolve concerns quickly and fairly.

Informal Resolution

Before initiating formal proceedings, email legal@koreaeasy.org with:

• Your full name, address, phone, and account email
• A detailed description of the dispute
• The relief sought

If the matter remains unresolved after 90 days, either party may initiate arbitration.

Arbitration Agreement

You and Keasy agree to resolve disputes through confidential, binding arbitration before one neutral arbitrator under the Korean Commercial Arbitration Board (KCAB) or, by mutual consent, the JAMS Rules.

• Arbitration will be held in Daejeon or Seoul, in English or Korean
• You may elect a remote session if you reside outside Korea
• Each party bears its own attorney fees unless the arbitrator awards otherwise
• No class or representative actions. Claims must be filed within one year of arising

12. Governing Law and Venue

These Terms are governed by the laws of the Republic of Korea, excluding conflict-of-law principles.

Unless arbitration applies, all disputes shall be heard exclusively in the District Court of Daejeon, Republic of Korea.

13. Amendments

We may modify these Terms at any time. If material changes occur, we'll notify you (e.g., banner notice or email).

Unless stated otherwise, updated Terms are effective upon posting. Your continued use of the Services after changes means acceptance. If you disagree, discontinue use.

15. Miscellaneous

• keasy's failure to enforce any provision is not a waiver of rights
• These Terms constitute the entire agreement between you and Keasy regarding the Services
• Headings are for convenience only
• "Including" means "including without limitation"
• These Terms do not create third-party beneficiary rights
• You consent to electronic communications and records

Contact Information